Refund Policy for Helpfee.com

Effective Date: March 2025

At Helpfee.com, we are committed to providing high-quality on-demand services to our customers. However, we understand that there may be times when you need to request a refund. Please review our refund policy below to understand the conditions under which a refund may be issued.

1. General Refund Policy

We offer refunds under the following circumstances:

• Service Not Delivered: If the requested service was not delivered as promised or was significantly different from what was described, you may be eligible for a full refund.
• Technical Issues: If you experience technical difficulties that prevent you from using the service, and we are unable to resolve the issue, you may qualify for a refund.

2. Refund Request Timeline

To request a refund, you must contact our support team within 7 days of the service completion date. After this period, we may not be able to process your refund request.

3. Non-Refundable Services

Certain services are non-refundable, including but not limited to:

• Custom work or services that have been partially or fully completed.
• Digital products or content that has been accessed or downloaded.
• Services marked as "Non-refundable" during the checkout process.

4. How to Request a Refund

To initiate a refund request, please follow these steps:

1. Contact our support team at [email protected] or use the live chat feature on our website.
2. Provide your order details, including your order number and a brief description of the issue.
3. If applicable, include any supporting documentation (e.g., screenshots, invoices) to help us process your request.

5. Refund Process

Once we receive your refund request, our team will review the case and respond within 5-7 business days. If your refund request is approved, we will process the refund to your original payment method. Please note that it may take 5-10 business days for the refund to appear in your account, depending on your payment provider.

6. Changes to the Refund Policy

We reserve the right to update or modify this refund policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly for any updates.

7. Contact Us

If you have any questions regarding our refund policy or need further assistance, please contact our support team at [email protected].